Designed by and for a rental company in Santa Barbara, CA
ARS is will work great for:
- Kayak and SUP Rentals
- Bike Rentals
- Snorkel and Dive Rentals
- Ski/Snowboard Rentals
- University Rentals
- Camping Gear Rentals
We got sick of paper systems, so we built this. It started with a simple time clock idea using RFID wristbands. The idea came while skiing at Mammoth one year after they implemented the RFID ticketing system. We thought... "why can't we do something like this for our kayak and SUP rentals?" So we partnered with Waiverking.com and began building a basic tracking system so we could determine the average rental duration over a period of time. We were considering going to a pay-for-what-you use pricing model because too many people were paying for 1 hour rentals and staying out for "a little over" 1 hour, and then getting mad when we tried to charge them for an entire 2nd hour. After our first season, we collected enough data to support changing our pricing, and we still using it to make smart business decisions today!
ARS is easy to use, and best of all it will increase your revenue and reduce costs. You waivers and receipts will be stored digitally for you in the customer's profile. Save time inputting bad handwriting into your email database, customers are sent follow-up emails right away. Increase revenue by easily offering online reservations. Our gratuity option will boost your employee's take home wage and help you attract good talent. By dialing in your customer retention flow with an email campaign and offering loyalty points you will see more traffic without spending money on advertising that cannot be tracked.
NFC wristbands and tags
ARS uses Near Frequency Communication (NFC) technology to start and stop the rental timer for groups, individuals, or equipment. Large volume rental companies will appreciate how easy it is to track hundreds of people without having to search through files looking for paperwork. Just scan the tag and the equipment is check-in/out.
online and back-end reservations
Copy and paste a widget into your website to easily take online reservations. Customers will be required to complete a waiver before a deposit is taken for the rental. Deposit settings are adjustable to match your business model. Easily convert a reservation into a rental ticket with the click of a button making check-in super speedy.
memberships and loyalty points
Easily sell monthly, quarterly, bi-annually, or annual memberships and track auto payments per customer. This is a proven method of increase off season revenue and boosting customer loyalty. Apply membership rules to your rental configurations, allowing members to make reservations for free, or charge a small fee. Offer loyalty/reward points for spending.
real-time resource management and display
Never overbook equipment again! Reservations and current rentals utilize the same resource pool letting you know when you are running low on gear, when you are out entirely, and when it is returning. Display this in real-time in your shop and online.
gratuity and signature capture
At the completion of a rental, the total ticket is sent to a tablet with a gratuity option included. Print, email, or both options are available. Digital signatures are stored in the customer profile, saving you receipt paper costs and storage space once again!
Fully adjustable rental pricing and rules
Every business has it's own rental rules and pricing based on preference and sometimes location. We built ARS with this in mind. You can configure multiple tiers for different types of customers and establish rate steps and charge by hour, half-day, day, week, month... whatever you choose really.
digital waiver and crm
Registration starts with customers signing a digital waiver using Waiverking.com. Once the customer has completed a waiver, they are available to be added to a rental ticket. Schedule follow up emails to engage your customers right away. Gone are the days of trying to read handwritten emails when updating your database!
Mindbody online api
ARS is built off of Mindbody Online, a powerful software program that over 75,000 fitness studios around the world use to manage customers, payments, memberships, inventory, and loyalty programs.
Reporting and data collection
For many rental companies,data is hard to mine. Collecting average rental time, number of uses per client/day, total uses per equipment over a time period, and other metrics can be near impossible unless you are using software to track time and use. ARS has built in reporting so you can start to identify trends and use that data to affect business decisions.
We communicate by email at first. Once you are an ARS client you will have a direct phone number for support and our email. But in the interest of serving you best, let's start with your info so we can build a profile and show you how ARS can help you the most. We promise this info won't be shared.